Service Agreement

1. client authorizes boardwalks to perform pet care services as outlined. prior to any future pet care services client agrees to notify boardwalks of any changes to the information submitted by client.  

2. emergency care: in the event that pet(s) being cared for require immediate medical attention, boardwalks will attempt to contact the client prior to obtaining emergency care. However, client agrees that the pet sitter has the authority to act in the pet's best interest if after exhausting all possibilities the client is not reachable. client agrees to reimburse boardwalks for any additional fees and/or expenses incurred while tending to emergency or veterinary care. 

3. payment: Client agrees to make payment upon scheduling service. for boarding and sitting reservations, half of the total service fee will be paid by client prior to service start date. The remaining balance is to be paid by client upon service end date. 

4. any charges for unplanned services will be due within 7 days of completion

5. cancellation: boardwalks requires a 4-hour notice of cancellation for walks booked. a 72 hour notice of cancellation is required for boarding or sitting reservations booked. Less than required notice will result in client being billed 50% of the fee for booked services. less than required notice for holiday boarding or sitting reservations will result in client being billed 100% of the fee for booked services.

Liability

1. boardwalks, its employees and/or independent contractors, agrees to provide the services in a caring, responsible manner. the client waives and relinquishes any and all claims agains boardwalks, its employees and/or independent contractors, except those arising from negligence of the pet sitter. client agrees to notify boardwalks of any concerns related to agreed upon services within 24 hours of return home. 

2. emergency contact: client agrees to provide boardwalks with contact information where he/she can be reached while away.  if client or contact person cannot be reached in a timely manner, client agrees to accept any decision boardwalks makes in regards to pet care. 

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By booking a walk/boarding online, you agree to our Service Agreement
Boardwalks is insured through Pet Sitters Associates
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